We are experienced in supporting people to move from hospitals, residential care or family homes into a place of their own or sharing with friends.
We work together to find a home that meets a person's needs and preferences. Our supported living services are individually designed, based on the person's needs and use technology that helps people to live as independently as possible.
Our aim is that all the people using our services are integrated as much as possible in their local community.
We believe that getting the right care and support is just as important as having the right place to live. For everyone we support our goal is to develop the confidence and skills they need to live successfully in their own community.
Co-production with the people we care for and their circle of support is at the core of everything we do. We believe that it is essential for people to have choice and control over the support they receive in order to fully achieve their hopes and dreams.
Working in partnership with the people we care for, their families, advocates and commissioners is essential for successful community living and something we do without exception.
The support we provide is based upon;
A highly trained and competent workforce is essential to provide the best outcome for the people we care for.
Our core staff training includes:
In addition to this core training we provide bespoke training packages to match the unique needs of each person we care for and work with them before they move in as part of a detailed transition process.
As each individual grows in skills and confidence, their needs for care and support will change. We use two tools to measure the progress;
We repeat these measures every three months allowing progress to be measured and the level of future staff support to be planned based on the person's current needs.
It is essential that the people we support are safe and happy. We have an active programme of feedback established from the people we care for, their family members, carers and commissioners of service.
All of our services meet or exceed the standards set by the Care Quality Commission (CQC). Our most recent inspection by the CQC on 20 October 2016 rated our service as Good. Please click on the CQC link below to see their full report.
We have also developed our own quality standards, which are developed in partnership with the people using our service and form the basis of our annual clinical audit programme.
Our autism specific services are informed and quality examined with assistance from autistic people.
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